After your purchase is completed, you will be returned automatically to download your clips. If this does not happen for some reason, then simply navigate to ´Your account´ and in the menu to the left you will find ´Clip downloads´. Here you can choose your required format/codec from the drop-down menu.

Clipcanvas delivers the relevant HD, SD and WEB formats to suit your needs, in PAL, NTSC or web framerates. These are selected from the list ‘Clip downloads’ in ‘Your account’ after your purchase. These delivery formats constitute the same aspect ratio, resolution and framerates as the original file (see the Format information displayed with each individual clip-page for original format specifications). Our main delivery formats include:

• Original (this is the original codec)
• ProRes HQ (HD/SD)
• DVCPRO 25 (HD)
• DVCPRO 50 (HD
• DVCPRO 1080 (HD)
• PhotoJPEG (HD/SD)
• DV (SD)
• Avid DNxHD (HD)
• Avid DNx (SD)
• H.264 640×360 (WEB)
• H.264 320×180 (WEB)
• WMV 640×360 (WEB)
• WMV 320×180 (WEB)

All clips except H.264 and WMV for web is delivered in a .mov container. If you need .avi, many customers have successfully used this free, Windows based converter: Pazera Free MOV to AVI Converter 1.2. All you need to do is select the format of your choice from our flexible and easy-to-use download menu after payment. We hope that by offering you this flexibility, you will get what you need when you need it. We deliver on-the-fly so you can have full creative freedom in your work.

Most clips constitutes a 16:9 aspect ratio, including anamorphic, and are for the most part in high definition (1080). The resolution information is displayed in connection with all clips. Please contact us if you are uncertain about the aspect ratio of a clip. We strongly recommend you download ‘original’ if you buy clips that are originally in SD (standard definition).

Yes, you can. In ‘Clip downloads’ (in Your account) you can select the codecs/formats you want and download as many versions as you like. Please note that the clips will be removed 7 days after purchase, so make sure you find a codec that works.

Your purchased clips will be available for download for 7 days after you have made your purchase. Please make sure you download the required versions/codecs/formats within this time limit.

The speed of downloading your purchased media files depends on the size of the files in question and the amount of broadband capacity you service provider is offering. A typical media file of 120 MB would normally require approximately 3-5 minutes to download (given a regular broadband download connection speed of 6-7 Mb/second).